In a world where we measure everything, obtaining actionable engagement feedback continues to elude most organizations. How can you discover what colleagues, employees, customers or students are thinking— in real-time?
Simply Engage
Information like this can re-shape your culture and your work. Extracting feedback with every meaningful interaction, gives you a stream of meaningful and actionable input. It’s a feedback loop for continuous growth and improvement.
BoxScore is used to request and receive feedback about someone or something we call your "Scoree." This can be a member of your staff or could even be a product, service, class or event.
Add a new Team Member/Scoree.
Create a Team who will be scored as a unit.
Optional: Collect 5-star reviews?
After collecting feedback, any 5-star responses can be automatically redirected to your preferred online review page to request a public review (and lower scored feedback is not prompted for such a next-step).
After submitting feedback, if you were given 5-stars, then the scorer will be asked to visit this URL to give you public feedback on the social platform of your choice.
Let’s create the first "Feedback Request" to send to your "Scorer/Customer"
BoxScore’s unique scoring system is based on a 2-question matrix along with an open-ended and prompted comment.
Why Only Two Questions?
Our experience shows that two scoring questions, plus an optional comment, is the sweet spot for quick,
real-time feedback. It takes less than 30 seconds and fits on one screen on any device – including the
“Submit” button. This helps the Scorer trust they’ll really be done when pressing Submit, which
dramatically increases your response rate.
Two well-designed questions (with good contrast) will deliver a surprising amount of immediately
actionable information. More responses to fewer questions is more statistically-reliable than fewer
responses to more questions.
That's It! You're ready to start building your BoxScore.
We have your Feedback Request ready to send, Just create a password to complete your account set-up and you can start gathering feedback now.
Activate your Account
Start for Free.
Start sending professional, simple-to-use email or SMS feedback requests immediately. Try BoxScore for free for 14 days. Then check out our easy and inexpensive pricing here.
What's the Secret?
BoxScore is real-time feedback -- not a survey. Two well-designed questions plus an optional comment, is the sweet spot for quick, actionable, real-time feedback. It takes less than 30 seconds and fits all on one screen on any device – including the "Submit" button.
Dashboards & Reports
Intuitive, visual displays allow you to see your staff, service or product performance at a glance. Real-time scoring notifications provide early warning of any customer concerns.
